Careers in office administration are quickly evolving, especially with the push to increase remote work in the last year. Why? Because office administrators are the backbone of businesses. As businesses change and evolve, office administrators must also. And how office administrators operate and how well they are trained all contribute to the success of their companies. They are responsible for procedures, processes, documentation, supervising, communication, training, administration, and smooth operations. If they aren't properly trained to handle all of this, the company they work for suffers.
If you are considering a career in office administration, it's important to refresh and expand your knowledge to ensure that the company you work for is safe in your capable hands. Plus, having all (and more) of the skills a company is looking for is a great way to get your resume to the top of the pile when you're job hunting. Let's take a look at the top office administration skills that are currently in demand.
In-Demand Office Administration Skills
Obviously, there are a lot of administrative skills that contribute to making a great office administrator. However, there are a few key ones that we want to focus on because they are always in high demand. Plus, we'll give you a few pointers as to how you can expand on these skills and grow your knowledge base.
Knowing how to efficiently use a computer is one thing. Knowing how to use specific tools such as Microsoft Word, Excel, and Powerpoint is another. Basic knowledge is no longer enough to get you a good job in office administration. Most office administrators have specifically taken courses for these tools to show employers that they know their stuff and are proficient.
These courses include:
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- SharePoint for End Users
- Other Microsoft Office courses
Having these skills can help you get office professional jobs (with an average wage of $13.88/hr) such as:
- Customer Service Representative
- Information Clerk
- Shipping and Receiving Clerk
- Administrative Assistant
- Desktop Publisher
- Office Clerk
These skills can also help you get certified office specialist jobs (with an average wage of $16.62/hr) such as:
- New Account Clerk
- Human Resource Assistant
- Information Clerk
- Records Clerk
- Medical Secretary
- Computer Operator
And these skills can also help you get certified office master jobs (with an average wage of $21.47) such as:
- Office Administrator
- Executive Secretary
- Executive Administrative Assistant
- Support Worker
We encourage you to look into our career training courses that we offer that can help you on your way to improving and mastering these skills.
Planning skills are essential to have in an office administration role. You'll be running office meetings, handling delegations, and running other business operations to ensure everything is organized and planned out for the appropriate times. We recommend starting to learn how to plan in your personal life as a starting point for planning within a company.
Analytical skills are important if you want to be successful in office administration. Since processes and procedures play a large role in the position, you'll need to be quick to identify where there are gaps and come up with solutions. Identifying inefficiencies and coming up with solutions contribute a lot to a company's growth.
One program in particular that requires these skills and is key to have in an office administration position is Quickbooks. If you haven't already received formal training on Quickbooks, you can learn more about the Quickbooks courses we offer here.
Leadership is an important skill to have in an office administration role. You have to be able to create processes and procedures, but then motivate employees toward buy-in. You'll need to know how to build and grow effective teams and organize them in a way that pushes the company forward. You help set the standards for the organization in leading by example. A great step toward growing your leadership skills would be to invest in your professional development.
How to Get Started Learning
Sometimes it's difficult to identify where you are lacking or where growth needs to happen. If you are trying to figure out the next steps that are right for you and your career goals, we can help! Request a career consultation with us and we'll get you started in the right direction.